5 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended. If anyone books online and misses 2 consecutive classes, they will lose the ability to book online.
Our classes fill up quickly. In order to ensure that all our clients are allowed the same courtesy, our 5-hour cancellation policy will be enforced.
For those of you that book a class and are on the waiting list – you will be notified by e-mail as soon as you have been entered into the class. (Please make sure we have the best e-mail on file for you).
Cancellation is permitted where an athlete or team is not able to participate in a single session for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.
Any socks and equipment purchased at the studio are non-refundable due to hygienic reasons. There is a 14 day return on unworn apparel.